Frequently Asked Questions

We are currently operating in the following boroughs: Brent, Ealing, Hammersmith & Fulham, Hounslow, Kensington & Chelsea, Richmond upon Thames, Wandsworth, Westminster and Harrow.

If you are interested in becoming a happily member, fill in a short application form online in the membership section. Someone will then contact you as soon as possible.  You can also click here to become a member.

You can make initial contact by filling in the application form online in the membership section. Someone will then contact you as soon as possible.  You can also click here to become a member.

If you cannot find the answer to your questions on our website, then you can send an email to [email protected].  Please note this email address is monitored by volunteers. 

There is a charge of £25 for the consultation meeting. The consultation meeting is very important for us to check your application form.

The membership fee for 1 year is £60. The membership fee will be paid following the consultation meeting before you become a member. We accept payments via bank transfers.

Please prepare:

  • Copy of identification: picture of passport, driving license or Freedom Pass
  • £25 payment for the consultation meeting
  • A reference letter 
  • Nice digital pictures of yourself
We require a reference written by a professional who supports you such as a Social Worker, Care Manager, Support Worker or GP. Further details are included on the online application form.
The reference can be written on headed paper or sent from a work email address. It will confirm that you have a learning disability or autism and that happily is an appropriate service for you. If you have mental health support needs, we will require an additional reference letter from the person supporting you in this area.

We will not accept letters from parents or relatives.

You will join our private online community group where you can:

  • Look at happily member profiles
  • Meet new members
  • Organise fun activities in the community
  • Take part in group online video chats with volunteers
  • Have fun together
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