Frequently Asked Questions


What area does Happily cover?

We are currently operating in the following boroughs: Brent, Ealing, Hammersmith & Fulham, Kensington & Chelsea, Richmond upon Thames, Wandsworth, and Westminster.

How do I book an interview?

If you are interested in becoming a happily member, fill in a short application form online in the membership section. Someone will then contact you as soon as possible.  You can also click here to BECOME A MEMBER

How do I contact Happily?

You can make initial contact with happily by filling in the application form online in the membership section. Someone will then contact you as soon as possible.  You can also click here to BECOME A MEMBER

If you cannot find the answer to your questions on our website then you can send an email to [email protected].  Please note this email address is monitored by volunteers. 

How much is the membership fee and how do I pay?

There is a charge of £25 for the consultation meeting. This can be paid in cash at the meeting. The consultation meeting is very important and usually lasts an hour. 

The membership fee for 1 year is £120. The membership fee will be paid following the consultation meeting before you become a member. We accept bank transfers and cash.

What should I bring to the interview?

Please bring:

  • Some identification: passport, driving license or Freedom Pass. 
  • £25 cash for the consultation meeting
  • A reference letter 
  • You can bring some nice digital pictures of yourself to the meeting if you like

Why do I need a reference letter and what should it say?

We require a reference written by a professional who supports you such as a Social Worker, Care Manager, Support Worker or GP. 

The reference can be written on headed paper or sent from a work email address and will confirm that you have a learning disability or autism and that happily is an appropriate service for you. 

We will not accept letters from parents or relatives.

How do you find an appropriate match?

In the consultation meeting we talk about what you are looking for and who you would like to meet. We then make suggestions and you decide if you would like to meet the person or not. We listen to your feedback when we send over a new profile or you meet up with someone.